Term & Conditions
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What is One-Day Courier Service?
One-day courier service, also known as same-day delivery, refers to the rapid transportation of parcels from sender to recipient within the span of a single day. It is designed to meet urgent delivery needs, commonly used for documents, medical supplies, legal papers, and e-commerce deliveries. The key goal is speed and reliability.
1: Delivery Timeframe and Reliability
All deliveries under the One Day Courier service are processed with the intent to be completed within 24 hours. However, external factors such as weather, traffic, or access restrictions may impact timely delivery. The company shall not be held liable for delays caused by unforeseen circumstances.
2: Service Availability and Coverage Area
One Day Courier operates in major cities and selected regions across the country. Availability may vary depending on the destination. Customers are advised to confirm service coverage for remote areas before booking to avoid any inconvenience.
3: Booking Process and Parcel Tracking
Customers must ensure accurate information is provided at the time of booking. The company offers real-time tracking; however, tracking updates may be delayed in some cases. The courier reserves the right to reject bookings with incomplete or suspicious details.
4: Speed and Delivery Standards
One Day Courier services are built for speed and efficiency. Parcels are typically delivered within 24 hours of booking. However, factors like booking time, distance, traffic, and weather conditions may affect timely delivery. While the company aims for same-day service, it does not guarantee exact delivery hours in all cases.
5: Real-Time Tracking
Customers are provided with a tracking number that allows them to monitor their parcel in real time. Tracking information is updated regularly, though minor delays may occur due to system or network issues. The company is not responsible for any technical interruptions that affect visibility of tracking data.
6: Delivery Confirmation and Security
To ensure secure delivery, signature confirmation or digital proof of delivery may be required. If the recipient is unavailable, alternate delivery attempts or options may apply as per company policy. Responsibility for the parcel ends once it has been successfully handed over and confirmed.
7: Service Areas and Accessibility
One Day Courier is available in most urban and selected semi-urban areas. Coverage may be limited in remote or high-risk zones. Customers are advised to verify service availability for their desired location prior to booking. The company reserves the right to decline deliveries to inaccessible or restricted regions.